What are Process Discovery Challenges & how they Impact Future Investments?

Process Discovery tools


Process discovery plays a vital role in managing business operations. Whenever tasks are performed, why or what, and when criteria are used, these factors contribute to mapping out this complete process. However, process discovery tools has its fair share of challenges encountered throughout the lifecycle. Hence, let us explore what these are and how they affect future investment decisions?

What is Process Discovery?

Process discovery is a framework that explores current frameworks, protocols & workflows, either via automated or manual means. It can extend & integrate process mining, which consists of data science principles for process management. These can be tracked over event logs. Monitoring this data yields actionable insights. Now one can discover, validate, and enhance workflows. By analyzing the white space, we can proceed a step ahead to pursue even the subtlest of actions required to execute a process (for instance, clicks involved in image editing). Furthermore, we can analyze, define & map conventional methods to enhance & streamline them, boosting operational efficiency. These are the realms of business process discovery software.

Challenges process discovery tools face

– Unstructured data can pose difficulties in the detection of process inefficiencies & insights

– Scattered workflows can also exert a similar effect

– Inconsistent or inaccurate data can yield misleading results

– Unstandardized processes can be tricky to gauge: whether they are genuinely performing or not

– Varied data & information formats can also create perplexities in detail

– Delays in sourcing the data, owing to organizational shortages

How do such challenges affect future investments?

It is simple – doubtful data instills hesitance & reluctance for investors to be willing to invest more. Even if internal stakeholders make this decision for added funding, it is futile to consider doing so considering no result. So, for instance, it is pointless to analyze poor fidelity existing data. Similarly, existing system flaws would only mean further inaccurate findings. Such issues only waste significant resources even further – which is merely counterproductive, not to mention counterintuitive too. Nevertheless, with decent data being fed into process discovery tools, investments would be more substantial from both a willingness to invest & cost savings reinvestment perspective. Hence, process discovery methods need to be aptly deployed.

How does Process Discovery work?

These machine learning-based tools facilitate identifying business processes, capture variability via algorithmic logic & reasoning, plus provide suggestions for automation. As a result, planned workflows can be expedited & made more efficient. An inverted level view drives the Business Process Analysis (BPA). This is where automated business process discovery comes into play.

Automated Process Discovery tools collate data and convert this into structured datasets for diagnosis – either by Artificial Intelligence (AI) or experts. User repetitive actions are contextually organized into events, and an analytical process model is formulated. The bots operate passively in the background, collating multi-app data to monitor employee activity. Advanced machine learning algorithms analyze this, creating automation workflows for later interpretation by automation tools. This forms the basis of intelligent process discovery.

Digital strategies rely on process discovery’s prompt, efficient & dependable nature to promote an ideal working environment. Subsequent tasks can then be also automated. This curbs manual effort for scalable process identification and paving all variations plus exceptions. It also creates a robust Automation blueprint, driving transparency & eradicating subjectivity. Now errors & drawbacks can be dodged with more competent exception handling. AI can then be integrated for ultimate commercial success. Hence, process discovery rpa integrations can be formed too.

Benefits of business process discovery

Enhanced qualitative performance driven by empirical data, it can accurately prioritize & update process workflows with deep learning & process optimization. Moreover, visibility is boosted, mitigating risk with better access control. ROI can also be maximized to offer a better competitive advantage. It is superior to Process Mining, as it can detect human activity task-level data rather than merely data points. RPA can also be integrated with process discovery, rather than expending time on running two separate processes parallel. Process Discovery is more universally compatible with various software apps & analyzes data at a granular level.

AssistEdge Discover by EdgeVerve – Process Discovery heaven

AssistEdge Discover unveils locked business value in processes. It drives intelligent automation and process excellence. It gently captures human-machine interactions and leverages AI for actionable process insights. Welcome to a revolutionary continuous intelligence & development program for your business!


Process discovery is a solution that can do wonders for your operations when introduced within a business. The problem lies in its implementation, as many existing conventions are riddled with data inaccuracies, incomplete details & questionable integrity. Therefore, a tool can only churn out decent results depending on the quality of data fed into it in the first place. Keeping this in mind, future investments can be affected by how well this process works.

So, with good data, one can observe better cost savings & willingness to reinvest. However, with insufficient data, the reverse can also hold. Hence, it is always advisable to consider your business data carefully and refine any questionable assumptions before executing any such tool for analysis.

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